The Incredible Power of Simple Service

My work connects me with some interesting folks…

Meet Bill Mulligan. Bill had reached out to Shepherd Press with the idea of telling his story, an account of how he came to suddenly get let go of (for my non-American friends, “let go of” means “be made redundant.” We felt it wasn’t really a Shepherd Press book, but Bill took up the conversation with me privately. How could he get his book published?

So I told him about one of my initiatives, Great Writing Publications, and we came to an arrangement in which I would help him publish his book.

I loved the story straightaway, but I won’t give you any spoilers. Let me just put it this way:

With wit and wisdom, Bill Mulligan tells the story of what happened after his job suddenly came to an end . . . and how, in a most unusual turn of events, he learned joy and contentment in serving others.

Table of Contents

Cleveland Fall Technical Conference
The Big One: “You Are from Where?”
Be Careful What You Ask For
Terminated, Canned; You’re Fired
The Reality of “What Next”: Instacart?
The Beauty of Simplicity
Are You My Customer?
Recovering Patient(s) on River Road in Wilkes Barre
The Mansion on the Hill
The Woman Behind Moe’s
“Dad, The Grocery Guy Is Here!”
My Doctor Told Me to Change My Diet
“Do You Do Any Driving?”
Smoky and the Neighbor
“Is This 17 West Ross Street?”
Thinking About Instacart
What is Service, Anyway?
Gotta Serve Somebody
Why Serve?
What Is My Purpose?

Bill Mulligan spent the greater part of his career selling and servicing his clients in the print and packaging industry. After spending twenty-five years on the road, he is now enjoying spending more time in his home office, allowing for new ventures including, but not limited to, the writing of The Incredible Power of Simple Service. He and his wife, Rosemary, live in Clarks Summit, PA, and have one son, a beautiful daughter in law, and the two greatest grandkids on the planet.